ZARABI · زرابي
Privacy policy
Last updated: 2026-11-15
This policy explains what information the ZARABI website handles, why, and the choices you have.
Inquiries and sample requests
When you fill in the contact form or the sample tray, the text (name, phone, email, company, country, notes, the rugs and sizes you chose) is composed in your browser and handed to WhatsApp or your email app. You decide whether to send it. This website does not store the form on its own servers; we receive what you send through WhatsApp or email and use it only to answer you, send samples and prepare quotations.
Sample tray
The rugs you add to the sample tray are kept in your browser’s local storage on your device so the tray survives page changes. You can empty it at any time with the “Empty” button or by clearing your browser data.
Live chat
The chat window is provided by Step 1 (steplan.io). If you start a chat, the messages and contact details you enter are processed by that service so that we can reply. The chat stores an identifier in your browser to keep the conversation.
Messages sent through WhatsApp are governed by WhatsApp’s own terms and privacy policy.
Hosting and logs
The site is hosted on Vercel. Like any web server, it records technical data such as IP address, browser type and requested pages for security and operation.
Analytics
The site does not currently set analytics or advertising cookies. If we introduce analytics, we will update this policy and ask for consent where the law requires it.
Your rights
You may ask us what information we hold about you from your correspondence, and ask us to correct or delete it. We do not sell personal information.